Friday 22 July 2016

8X8 EXPANDS INTERNATIONAL FOOTPRINT WITH INVESTMENTS IN EUROPE, ASIA PACIFIC, AND LATAM TO SUPPORT MID-MARKET AND ENTERPRISE CUSTOMER GROWTH

Announces New Global Data Centers, Localization Capabilities, and Customer Support Centers
 

SAN JOSE, Calif., July 20 (Bernama-BUSINESS WIRE) -- 8x8, Inc. (Nasdaq:EGHT), the leading provider of global Enterprise Communications as a Service (ECaaS), today announced that the company is expanding its international footprint with new investments in Europe, Asia Pacific, and Latin America (LATAM) to support growing demand from global and distributed mid-market and enterprise customers. This will include the addition of three new data centers in Singapore, The Netherlands and Brazil; full localization capabilities (end user application and portal localization) for an additional six languages – French (two dialects), German, Dutch, Spanish, Italian and Portuguese; and new support centers in the Philippines and Romania delivering 24 x 7 follow-the-sun support.

With this expansion, 8x8 will have a total of 12 data centers in eight regions of the world and will be one of the first global cloud communications providers with a presence in LATAM. From a localization perspective, 8x8 will support a total of 13 languages in addition to English, for its desktop interactive voice response (IVR) services by the end of this calendar year, including Japanese. The company is also supplementing its global customer success network in the United States and United Kingdom with its new support centers in the Philippines and Romania, bringing the total number of centers to seven. In addition 8x8 continues to make key investments in technology, quality of service, security, and reliability to support customers. 

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