Saturday 29 August 2020

DR. AKINWUMI ADESINA RE-ELECTED AS PRESIDENT OF THE AFRICAN DEVELOPMENT BANK GROUP

 ABIDJAN, Côte d'Ivoire, Aug 28 (Bernama-GLOBE NEWSWIRE) -- Dr. Akinwumi A. Adesina has been re-elected to serve a second five- year term as President of the African Development Bank Group on Thursday, August 27, 2020 by the Board of Governors of the Bank.


A globally renowned development economist and a World Food Prize Laureate and Sunhak Peace Prize Laureate, Dr. Adesina has distinguished himself in driving a bold agenda to reform the Bank and accelerate Africa’s development. He was first elected as President of the Bank on May 28, 2015.

As newly re-elected President, Dr Adesina, a former Nigerian Minister of Agriculture, will begin his new term on September 1, 2020.

The election result, which gave him a hundred percent of votes of all regional and non-regional members of the Bank, was announced by the Chairperson of the Board of Governors of the Bank, Mrs. Niale Kaba, Minister of National Planning of Côte d’Ivoire.

Friday 28 August 2020

ADM completes US$850 million dual tranche capital raise

 KUALA LUMPUR, Aug 27 — ADM has announced completion of the second of its two previously announced capital raising transactions, namely the issuance of US$300 million aggregate principal amount of zero-coupon bonds, due in 2023 and exchangeable into Wilmar shares. (US$1 = RM4.167)

When combined with ADM’s secondary block trade of Wilmar shares, which settled on Aug 24, ADM has raised approximately US$850 million of capital, according to a statement.

ADM expects to use the net proceeds from the transactions for general corporate purposes, including potential bolt-on acquisitions; the opportunistic repurchase of ADM shares, which has already begun; and the retirement of higher coupon long-term debt commensurate to the exchangeable bond to ensure the bond transaction is leverage-neutral.

“We’re committed to continuing to expand our leadership and innovation across the value chain, for the benefit of our customers, partners and shareholders,” said ADM Chairman and Chief Executive Officer, Juan Luciano.

ADM expects a book gain of approximately US$0.12 per share on the block trade in the third quarter; the gain will be treated as a special item for adjusted EPS purposes.

The company does not anticipate any material book or cash tax impacts. ADM’s investment in Wilmar after the transaction represents a market value of approximately US$4.4 billion; the company will continue to account for it on an equity basis.

Details at www.adm.com.

-- BERNAMA

Thursday 27 August 2020

Come 2022, Hotel Nikko Chengdu Yixin Lake opens in China

Rendition of Hotel Nikko Chengdu Yixin Lake (Graphic: Business Wire)


KUALA LUMPUR, Aug 27 -- Okura Nikko Hotel Management Co Ltd, a subsidiary of Hotel Okura Co Ltd will open Hotel Nikko Chengdu Yixin Lake in October 2022.

“We are very pleased to be opening our first hotel in Sichuan Province, China. The new hotel is aimed at strengthening the company’s network of properties in China,” said Okura Nikko Hotel Management Co Ltd President, Toshihiro Ogita.

The company has contracted with Aerotropolis City Development Group Co Ltd to manage the new property through its joint venture BTG Nikko International Hotel Management Co Ltd.

Known as ‘the country of heaven and land of abundance’ since ancient times, Chengdu is famous for its mild climate and abundant food cultivation, making it a comfortable place to live.

The hotel will be located in the Tianfu Yixin Lake development area in the Shuangliu district, about 20km from the centre of Chengdu, according to a statement.

Part of an urban development project, the 8.4 square kilometre plot of land will be divided into four areas with residential, educational, medical, commercial, sports and office facilities surrounded by greenery and lakes.

The hotel will be located in the business zone, a central feature of the development project. In the future, five subway lines are planned that will cross the development area, improving access to the city and the airport.

More details at www.okura-nikko.com.

-- BERNAMA

Align transforms smiles, lives, hitting millionth patient milestone in Asia Pacific

KUALA LUMPUR, Aug 26 -- Align Technology Inc has reached its millionth patient in the Asia Pacific region in treatment with the world’s most advanced clear aligner system, Invisalign system.

Align’s Invisalign system is the only clear aligner with one million patients in the Asia Pacific region and over eight million patients worldwide.

According to a statement, the achievement reflects Align’s commitment to the Asia Pacific region and adoption of Invisalign treatment for transforming smiles and changing lives.

“We are committed to continue working closely with our doctors in Japan and the entire region to support them in transforming smiles and changing lives,” said Align Technology Asia Pacific, senior vice-president and managing director, Julie Tay.

The one millionth Invisalign patient from the Asia Pacific region is Ayumu Saito, a 23-year-old aspiring Olympic athlete from Japan who is a modern pentathlon champion (2019), fencer and fashion model.

“I chose Invisalign clear aligners because they are discreet (and nearly invisible), soft and comfortable to wear and I am already seeing changes in my teeth. The Invisalign brand is also trusted and was recommended by my doctor for its superior technology that will help me achieve a healthy, beautiful smile,” she shared.

She will be featured in an Invisalign brand campaign that follows her treatment journey with Dr Koji Yokoya, head director at Aoyama Gaien Orthodontics Dental Offices in Tokyo, highlighting the key reasons she chose Invisalign clear aligners.

As part of the campaign and to mark this significant milestone, Align invites the Invisalign community in Asia Pacific to share their treatment journey on social media with hashtag #onemillionsmiles. 

-- BERNAMA

PULSE SECURE NAC EXTENDS ZERO TRUST NETWORK ASSURANCE AS USERS, ENDPOINTS AND IOT DEVICES RETURN TO A HYBRID WORKPLACE

New Pulse Policy Secure delivers continuous compliance with enhanced endpoint and IoT visibility, control, remediation and threat response

SAN JOSE, Calif., Aug 26 (Bernama-GLOBE NEWSWIRE) --
Pulse Secure today announced new features to its Network Access Control (NAC) solution, Pulse Policy Secure (PPS), that enhance endpoint and IoT device visibility, compliance, remediation, and threat response as organizations embrace expanded remote work flexibility with employees and their devices returning to a hybrid workplace.

Available separately or as part of Pulse Access Suite Plus, Pulse Policy Secure (PPS) is an enterprise-class NAC solution that is easy to deploy, manage and scale. The update release includes over 30 new features and enhancements such as support for additional endpoint detection and response (EDR) and IoT / OT vendors including McAfee and Nozomi.

With businesses slowly opening up more modified and social-distanced work settings and accelerating multi-cloud and hybrid IT resource use, organizations are experiencing increased attack vectors and exploits stemming from endpoint and IoT device exposures. What’s required to ensure user productivity and information security in today’s hybrid work environment is greater managed and unmanaged device oversight, expanded endpoint compliance and remediation capability, and means to unify remote and on-premise access control.


http://mrem.bernama.com/viewsm.php?idm=38005

Wednesday 26 August 2020

NetSfere’s messaging platform enables secure staff communication for Singapore’s Thomson Medical Centre

 KUALA LUMPUR, Aug 26 -- NetSfere, a secure enterprise messaging service and collaboration platform from Infinite Convergence Solutions Inc has partnered Thomson Medical Pte Ltd (TMPL) to implement enterprise-grade secure messaging platform for internal communication and collaboration.

According to a statement, TMPL, a private healthcare group headquartered in Singapore, operates Thomson Medical Centre (TMC), a private hospital with over 40 years of medical expertise in obstetrics, gynecology and pediatrics.

Respecting the importance of upholding data privacy as a healthcare institution, TMC will make NetSfere’s secure, HIPAA and General Data Protection Regulation (GDPR) compliant messaging service available to its employees and healthcare workers.

This is to protect patient data privacy and also enhance internal communications among its care and administrative teams.

Through this partnership with NetSfere, TMC teams will now have access to a highly secure and compliant mobile messaging platform that allows for instantaneous communication, improved collaboration and efficiency at all levels.

NetSfere's cloud-based platform includes end-to-end encryption that complies with GDPR and other global regulatory requirements, providing healthcare providers, first responders and government workers with a secure communication option that offers the immediacy of instant messaging across multiple devices.

NetSfere supports global cloud-based service availability, industry-leading encryption algorithms, IT administrative controls including high definition one-to-one and group voice and group video calling, video streaming and screen sharing to provide a seamless user experience in one encrypted platform to communicate and collaborate.

-- BERNAMA


Stellar Cyber’s platform to provide comprehensive cybersecurity for REVEZ’s customers

KUALA LUMPUR, Aug 25  -- Stellar Cyber’s platform has been selected by Singapore-based technology company, REVEZ Corporation Ltd, to provide comprehensive cybersecurity for its customers to increase productivity while enabling lower traditional operational costs.

The only cohesive security operations platform, Stellar Cyber makes the world’s first and only Open eXtended Detection and Response (XDR) platform, a new Security Operations Center (SOC) concept that ensures security throughout the kill chain.

It also accepts inputs from other existing cybersecurity solutions, and slashes operations costs by the adoption of artificial intelligence and machine learning engines and boosting analyst performance with an easy-to-use security dashboard.

“Our strategic partnership with REVEZ opens up a host of new opportunities. We look forward to close cooperation as REVEZ brings the advantages of Open XDR to organisations throughout the Asia-Pacific region,” said Stellar Cyber's Chief Executive Officer (CEO), Changming Liu.

According to a statement, REVEZ operates REVEZ Hub, which provides a one-stop source of business services involving all aspects of information technology with proven track records across the Asia-Pacific region.

“Stellar Cyber’s Open XDR approach allows us to complement customers’ existing security solutions and improve their performance by correlating all data in one data lake and analysing threats throughout the cyber kill chain,” said REVEZ Corporation Ltd's Group CEO, Victor Neo.

More details at https://stellarcyber.ai.

-- BERNAMA

Tuesday 25 August 2020

PSAV names Ben Erwin as CEO

 KUALA LUMPUR, Aug 25 -- PSAV, a leader in global event production, has appointed Ben Erwin as Chief Executive Officer (CEO), effective immediately, and will maintain his current title as President

In his new role, Erwin will be responsible for driving the strategic direction of the Company and overseeing the execution of its business plan.

According to PSAV in a statement, Erwin succeeds Mike Mcllwain, who has served as CEO since 2011.  

This leadership transition occurs as PSAV continues to take a leading role in helping its customers adjust to the current environment of the meeting and events industry.

Erwin said: “We are focused on positioning PSAV for a return to growth and long-term success as we continue to provide creative solutions to our customers and venue partners.”

He was named PSAV President in October 2018. in that role, he was responsible for global operations, sales and marketing, IT and product management.

Erwin earned bachelor’s degrees in Economics and Political Science from Wake Forest University. He is currently serving on the board of directors for both PCMA and the American Hotel & Lodging Association.

-- BERNAMA

SweeGen, CCFT Group forge joint venture to distribute stevia sweeteners in China

KUALA LUMPUR, Aug 25 -- SweeGen has announced its joint venture with the China Commercial Foreign Trade Group (CCFT) as the strategic partner to distribute Bestevia® next generation non-GMO zero-calorie stevia sweeteners via its extensive distribution channels in China.

According to a statement, CCFT’s affiliate company China Commerce Sugar Industry Co is one of the largest sugar distributors and trading partners internationally.

The joint venture will transform the sugar market by providing food and beverage manufacturers in China with the highly sought-after sugar reduction solutions from SweeGen.

The strategic partnership comes at a time when SweeGen is expanding its regional applications capabilities worldwide to support and collaborate closely with its customers to enable unique local solutions.

Stevia distributorship in China is in line with SweeGen’s mission to help reduce sugar and artificial sweeteners in the global diet.

SweeGen’s Bestevia® Taste Solutions proprietary taste and sweetener platform offers solutions for food and beverage applications across the spectrum, including beverages, dairy, confectionery, bakery and sauces.

Bestevia Taste Solutions deliver the industry’s most cost-effective and best tasting complete sugar reduction options.

China consumes approximately 15 million tonnes of sugar annually. Growing health problems linked to obesity and diabetes are a concern to government health officials.

-- BERNAMA

Monday 24 August 2020

Pontus Cornelius appointed the president and CEO of Bona, effective Jan 2021

KUALA LUMPUR, Aug 24 -- Bona, products supplier for installing, renovating, maintaining and restoring premium floors, has appointed Pontus Cornelius as president and chief executive officer (CEO), effective Jan 11, 2021.

Kerstin Lindell, the current president and CEO, will shift her role to Chairman of the Board at Bona.

“Pontus is an exceptionally talented leader and will bring strong strategic insight to the company. The board and I welcome him to the team,” said Lindell.

“It has been an honour to serve as president and CEO at Bona for the past 14 years. I look forward to staying connected in my future role as Chairman of the Board.”

Meanwhile, Cornelius commented: “I look forward to working closely with the talented team at Bona and continuing the positive momentum of leading and innovating in the industry for a sustainable future.”

Cornelius will work closely with Lindell to ensure a smooth transition, according to a statement.

Most recently, Cornelius served as president and CEO of Ernströmgruppen AB, a Swedish, privately-owned industrial conglomerate focusing on developing B2B companies in various niche industries.

Prior to his tenure with Ernströmgruppen, Cornelius worked in leading positions with small and large companies, affording him a broad understanding of best practices for business growth.

More details at www.bona.com.

-- BERNAMA

MOBILEIRON EARNS CERTIFICATION FOR WORLD-CLASS CUSTOMER SUPPORT FOR THIRD CONSECUTIVE YEAR


MobileIron is the only unified endpoint management vendor to achieve the prestigious Service Capability & Performance Standards certification for the third year in a row

MOUNTAIN VIEW, Calif., Aug 21 (Bernama-BUSINESS WIRE) -- MobileIron (NASDAQ:MOBL), the mobile-centric security platform for the Everywhere Enterprise, today announced that it has achieved the prestigious Service Capability & Performance (SCP) Standards certification for the third consecutive year. The SCP Standards provide the global benchmark of service excellence by defining best practices, quantifying performance levels, and establishing a framework for continuous improvement of technology services operations.

“It’s an honor to receive this prestigious certification for the third year in a row,” said Simon Biddiscombe, CEO, MobileIron. “At MobileIron, we are focused on market-leading innovation and customer satisfaction. This certification is further proof of our commitment to providing excellent customer service and support. As more organizations embrace remote work and BYOD strategies, we look forward to helping our customers secure their corporate data across mobile devices in the new perimeter-less, Everywhere Enterprise, while enabling a seamless and secure user experience.”

With MobileIron, organizations can achieve comprehensive control over their business data and deliver an intuitive user experience, resulting in increased security and workforce productivity. MobileIron’s zero trust security approach provides the visibility and IT controls needed to secure, manage and monitor the devices, users, apps, and networks being used to access business data, while empowering employees with the agility to work from anywhere.

“MobileIron continues to demonstrate an exceptional commitment to ensuring customer satisfaction,” said Greg Coleman, vice president of strategic programs for Service Strategies. “It’s clear from the results of this third certification audit that MobileIron remains laser focused on meeting the needs of their customers and helping them realize the maximum value from their security investment.”

“We work tirelessly to consistently deliver world-class support to our customers,” said Vishal Chauhan, VP of worldwide technical support, MobileIron. “We have made continuous improvements in order to efficiently resolve technical support requests and streamline the customer engagement process. And we quickly pivoted to meet the security demands of a worldwide transition to remote work and provide the same always-on service our customers have come to expect amid the COVID-19 pandemic. We are proud that our efforts have been once again recognized through this prestigious certification.”

http://mrem.bernama.com/viewsm.php?idm=37963

Dataiku secures US$100 million in investment round to extend leadership in enterprise AI market

KUALA LUMPUR, Aug 24 -- Dataiku, a leading global Enterprise AI and machine learning platform, has announced a US$100 million Series D investment round led by Stripes, with major investment by Tiger Global Management. (US$1 = RM4.18)

This includes participation from existing investors – Battery Ventures, CapitalG, Dawn Capital, FirstMark Capital and ICONIQ.

According to a statement, the funding comes as Dataiku continues to drive AI within the enterprise, serving over 300 customers who understand that a collaborative and end-to-end AI strategy is critical to their success.

“In a global business market rocked by the changes 2020 has brought, AI has proven to be a critical element of organisational success driving business growth in every major vertical market,” said Dataiku's co-founder and chief executive officer, Florian Douetteau.

“Our leadership in enterprise AI continues to attract world-class investors who understand that Dataiku’s solution and customer base are truly global and that we’re uniquely positioned to help businesses realise the untapped potential for AI to transform the enterprise.”

Founded in 2013, Dataiku aimed to take machine learning and AI projects out of experimental labs and put them into everyday operations that are truly woven into the fabric of a company.

Dataiku serves hundreds of customers worldwide, including Schlumberger, GE Aviation, Sephora, Unilever, BNP Paribas, Premera Blue Cross, Kuka and Santander. Its team has grown to over 450 people including in New York, Paris, London and Singapore.

-- BERNAMA

Sunday 23 August 2020

Guotai Junan International joins New Energy Vehicle Battery innovation, development project

KUALA LUMPUR, Aug 21 -- Guotai Junan International Holdings Limited (Guotai Junan International, together with its subsidiaries as the Group or the GTJAI) will join hands with three other companies to boost innovation and development of New Energy Vehicle Battery.

Together with NIO Inc (NIO), Contemporary Amperex Technology Co Limited and Hubei Science Technology Investment Group Co Ltd, the project is proactively responding to the national policy of supporting the real economy by finance.

 

The companies will support Wuhan Weineng Battery Asset Co Ltd (Weineng), dedicating to jointly promoting the development of ‘Car-and-Battery Separation’ in the new energy vehicle industry and supporting Weineng to launch Battery as a Service (BaaS) products.

According to a statement, the GTJAI participation in this project is a solid implementation, encouraging national policies of supporting the real economy by finance and promoting the continuous and healthy development of the new energy vehicle industry.

The Group is expecting to provide more diversified products for its clients via active engagement in quality and rare projects, boost the development of corporate finance and wealth management business and synergy between business lines over mid-to-long-term.

In recent years, the Group has been actively reviewing its development strategy in which sound and stronger foundations were required for further breakthrough and development.

Despite the negative impact of COVID-19 pandemic on the global operating environment and economic growth in the first half of 2020, the Group has achieved substantial improvement in financial position and balance sheet.

-- BERNAMA

Saturday 22 August 2020

ADM ANNOUNCES PROPOSED SECONDARY BLOCK TRADE OF ORDINARY SHARES OF WILMAR INTERNATIONAL LIMITED ("WILMAR") AND CONCURRENT PROPOSED OFFERING OF ZERO COUPON EXCHANGEABLE BONDS, EXCHANGEABLE FOR WILMAR ORDINARY SHARES

CHICAGO, Aug 21 (Bernama-BUSINESS WIRE) -- ADM (NYSE:ADM) today announced that its wholly-owned subsidiaries ADM Ag Holding Limited (“ADM Ag”) and Archer Daniels Midland Asia-Pacific Limited (“ADM APac”) propose to sell ordinary shares of Wilmar (the “Shares”) for an aggregate purchase price of approximately US$500,000,000 pursuant to a secondary block trade agreement with a syndicate of managers (the “Block Trade Agreement”, and such sale, the “Block Trade”). The Shares to be sold pursuant to the Block Trade Agreement are being offered and sold in offshore transactions in reliance on Regulation S (“Regulation S”) under the Securities Act of 1933, as amended (the “Securities Act”) and inside the United States, to qualified institutional buyers (as defined in Rule 144A under the Securities Act) in private transactions exempt from the registration requirements of the Securities Act.

ADM expects to use the net proceeds from the Block Trade for general corporate purposes, which may include, without limitation, meeting its working capital requirements, funding its capital expenditures and possible acquisitions of, or investments in, businesses and assets, and acquiring outstanding shares of ADM common stock as part of its publicly announced stock repurchase program.


http://mrem.bernama.com/viewsm.php?idm=37962

CHRISTOPH KNAACK JOINS PREQIN AS CHIEF STRATEGY OFFICER

LONDON, Aug 21 (Bernama-BUSINESS WIRE) -- Preqin, the alternative assets industry’s foremost provider of data, tools, and analytics, is pleased to welcome Christoph Knaack as its Chief Strategy Officer. As the first person to fulfil this role for the organization, Christoph will oversee Preqin’s corporate strategy and business development, as well as sit on its Executive Committee.

Before joining Preqin, Christoph held several investment roles, most recently as a hedge fund investor at Davidson Kempner in London. Before moving to hedge funds, Christoph worked in the private equity team at Kohlberg Kravis Roberts, and started his career in investment banking at Morgan Stanley. He holds an MSc in Finance from HEC Paris, and a BSc in International Business Administration from the Rotterdam School of Management.

“We are thrilled to have Christoph join the team,” said Mark O’Hare, Preqin CEO. “As we look to develop our products and services in the coming years, his analytical mindset and industry experience will be invaluable. With his expertise, we can ensure that we are offering our clients the best-in-class data, tools, and analytics that they have come to expect from us.”

Christoph added “It’s an incredibly exciting time to join Preqin. The company has been growing at an extraordinary rate in recent years, and is already the industry’s foremost provider of intelligence and insights. As alternatives continue to gain market share and become more mainstream, high-quality data will be of the utmost importance and will play a pivotal role in how the industry develops. I look forward to helping Preqin navigate this rapidly changing landscape, and help build on the success the team has already achieved.”

Christoph joined Preqin’s London office in late July, managing a global team of analysts and strategists.

http://mrem.bernama.com/viewsm.php?idm=37970

MASTERCONTROL LAUNCHES MANUFACTURING EXCELLENCE™ GLOBALLY TO ADVANCE MANUFACTURING OPERATIONS BY DRIVING EFFICIENCY AND QUALITY

Solution Delivers a Paperless Manufacturing Environment Bridging the Gap Between Operational Excellence and Smart Manufacturing

MELBOURNE, Australia, Aug 21 (Bernama-GLOBE NEWSWIRE) -- MasterControl, a provider of software solutions that enable life sciences and other regulated companies to deliver life-changing products to more people sooner, today announced the global release of its newest solution, MasterControl Manufacturing Excellence™. Additionally, the full MasterControl Platform is now available in 10 different languages.

With Manufacturing Excellence, manufacturers can create dynamic connections between enterprise systems, data sources, processes and people for a holistic view of production and quality data. This integration extends a manufacturer’s digital edge to the shop floor and eliminates issues relating to data entry, data integrity and data visibility. By eliminating paper and siloed systems, companies can also utilise data, digitisation and automation to scale quickly, improve product quality and drive operational performance.


http://mrem.bernama.com/viewsm.php?idm=37965

Friday 21 August 2020

Nippon Express (Nederland) Building New Warehouse In Schiphol Trade Park

 TOKYO, Aug. 21, 2020 /Kyodo JBN-AsiaNet/ —

Nippon Express (Nederland) BV (hereinafter, “NE Nederland”), a local subsidiary of Nippon Express Co., Ltd. based in Tokyo, began construction of a new warehouse in Schiphol Trade Park on Monday, August 3.

Logo: https://kyodonewsprwire.jp/img/202008193274-O1-3j1MxVt7

Photo: Groundbreaking ceremony: from left to right, Marja Ruigrok, Councilor, Municipality of Haarlemmermeer; Masahiro Murakami, President, NE Nederland; Ruud Drijsen, Vice President, NE Nederland
https://kyodonewsprwire.jp/prwfile/release/M103866/202008193274/_prw_PI2fl_Ul6BNUjh.jpg

Offering more than twice the space of the company’s existing facility, this new warehouse is being erected in Schiphol Trade Park, about 7 kilometers southwest of Amsterdam Airport Schiphol, one of Europe’s key hub airports, to cope with steadily rising air cargo volume.

Good Distribution Practice (GDP) certification, a standard for the proper distribution of pharmaceuticals, will be sought for the new warehouse to enhance NE Nederland’s distribution network for the pharmaceutical sector, which has been stipulated as a priority industry in the Nippon Express Group Management Plan’s “Growth Strategy for Core Businesses.” In anticipation of dealing with semiconductor-related equipment and other heavy or long-length cargo, a ULD handling system will be introduced to enable the facility to process 20-foot pallets. The roof will be outfitted with a 60m x 55m solar panel array to make the facility more eco-friendly.

Image: Artist’s sketch of new warehouse
https://kyodonewsprwire.jp/prwfile/release/M103866/202008193274/_prw_PI3fl_45FKMlNG.jpg

Nippon Express will continue meeting the increasingly sophisticated and diverse needs of its customers as it steps up its efforts in the forwarding business and in the pharmaceutical and semiconductor industries.

– Expected start of operations
July 2021

– Operations to be handled
Air and ocean cargo import/export CFS operations, removal operations, cross-dock operations

– Profile of new warehouse
Address: Contour Avenue 31, Hoofddorp, The Netherlands
Structure: Single-story steel-reinforced concrete building (with four-story office portion)
Site area: 18,278m2
Total floor area: 12,238m2
(Breakdown)
Warehouse area: 9,836m2 (including 315m2 dedicated pharmaceutical storage space)
Office: 2,261m2
Other: 141m2
Principal equipment: 19 truck docks, ULD handing system, full CCTV coverage, solar panel array

Nippon Express website: http://www.nipponexpress.com/

Official LinkedIn Account: NIPPON EXPRESS GROUP
https://www.linkedin.com/company/nippon-express-group/


SOURCE: Nippon Express Co., Ltd.


http://mrem.bernama.com/viewsm.php?idm=37960

Thursday 20 August 2020

ARCHDIOCESE OF BRISBANE SELECTS JUNIPER NETWORKS TO PROVIDE AI-DRIVEN WI-FI SOLUTIONS ACROSS ITS OPERATIONS

Juniper lowers IT troubleshooting costs and maximizes end-user experience across mass centres, schools, family services sites and offices

BRISBANE, Australia, Aug 19 (Bernama-GLOBE NEWSWIRE) --
Juniper Networks (NYSE: JNPR), a leader in secure, AI-driven networks, today announced that the Archdiocese of Brisbane and Centacare, has selected Juniper Access Points driven by Mist AI and Juniper Mist Cloud Services to upgrade the Wi-Fi experience across all of its operations, which includes Outside School Hours Care within schools, kindergarten, long day care, worship centers and community services. The new AI-driven network will enable the Archdiocese of Brisbane and Centacare to create better mobile experiences for staff and guests, all while lowering the cost of wireless network deployment and operations through proactive actions, predictive recommendations and self-driving networks™.

Home to a congregation of over 700,000 across 77,000 plus square kilometers in South-East Queensland, the Archdiocese of Brisbane and Centacare operates mass centres, schools, family services sites and offices. Besides worship services, the church also provides community services through several support organizations, as well as education across a variety of levels.

The Archdiocese of Brisbane and Centacare provides help for those requiring support across areas including family relationships, disability, childcare, aged care, community services and pastoral through its community services sites. As such, fast and reliable networking connectivity is key for the Archdiocese of Brisbane and Centacare to be able to provide its essential community services across Brisbane.

http://mrem.bernama.com/viewsm.php?idm=37950

Wednesday 19 August 2020

ASIAN STARTUPS CHANGE THE CUSTOMER EXPERIENCE GAME WITH 8X8 COMMUNICATIONS APIS

8x8 SMS API Helps Logistics Services and Multi-Channel Payment Gateway Startups leverage SMS Messages to Re-imagine Customer Experiences


SINGAPORE, Aug 18 (Bernama-BUSINESS WIRE) -- 8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced Asian startups Janio Asia and Coda Payments are using 8x8 Communications Platform as a Service (CPaaS) to more effectively reach customers anywhere. 8x8, through its Wavecell acquisition, recently launched CPaaS programmable applications, APIs and delivery capabilities beyond the Asia Pacific region to organizations in the US and the UK.

Founded in 2018, Janio is an integrated logistics solutions provider based in Singapore, providing solutions across 15 markets in Asia, including Indonesia, Malaysia, Taiwan, Mainland China and Thailand. The company provides an end-to-end, cross-border eCommerce logistics platform serving some of the largest marketplaces, business owners and logistics partners, and connecting these key players across Southeast Asia’s eCommerce ecosystem.

Janio wanted to add Short Message Service (SMS) communication capabilities to its platform due to the trusted effectiveness of the channel with an almost 98 percent open rate. It selected the 8x8 SMS API to enable businesses to efficiently reach their customers anywhere, any time by automating notifications, reminders, and alerts.

“Our mission is to bring the Asian markets closer by building the region’s leading logistics network that provides the infrastructure to help businesses scale their operations more quickly and reliably,” said Senthil Kumar, Group Head of Commercial at Janio Asia. “Seamlessly integrating the 8x8 SMS API into the Janio platform empowers our business customers to keep their customers always informed through the automation of real-time SMS updates on shipments, customs clearance, delivery tracking and more. By making logistics across borders much easier, our customers can focus efforts on delivering superior service and growing their business.”

Headquartered in Singapore, Coda Payments makes it easier for consumers in Southeast Asia and other emerging markets to transact online by enabling digital content providers to accept payments in more than twenty countries even if they don't have a credit or debit card. Recently named as one of the fastest growing companies in the Asia Pacific region by the Financial Times, and as a technology pioneer by the World Economic Forum, the company realized it could deliver an enhanced service by incorporating SMS to improve customer communications.

“We make it possible for everyone in emerging markets to access world-class digital entertainment by helping providers monetize their digital content while making e-payments easy for consumers. A mobile-first approach is critical, especially when many people in these markets do not have a credit card,” Sidharth Bhadani, Chief Operating Officer at Coda Payments. “8x8’s SMS API supports the initiatives of our digital content provider customers in a secure and effective manner, such as automating notifications and sending gaming voucher codes. With a single view of all SMS activity and performance, these businesses can make data-driven decisions that accelerate customer connections and revenue.”

8x8 APIs and programmable applications, including SMS, Chat Apps, Voice and Video, empowers businesses and organizations to extend and customize 8x8 enterprise communications, and third-party applications and workflows to create more engaging customer experiences at scale. Through its network of more than 160 top-tier carriers covering over 190 countries and territories, 8x8 CPaaS provides reliable, global delivery capabilities to organizations in North America, Europe, and the Asia Pacific Region. To learn more about extending capabilities with seamless programmable applications and API integration, visit 8x8 APIs.

“As we expand our CPaaS programmable applications and APIs beyond Asia Pacific, we are seeing strong traction, including many opportunities within our 8x8 Open Communications Platform customer base,” said Olivier Gerhardt, Managing Director & General Manager CPaaS at 8x8. “Innovative startups, such as Janio and Coda Payments, are leading the way for how companies are reimagining the customer experience for a mobile-first world. The mobile user experience is becoming a critical component of today’s B2B and B2C applications, and adding real-time communications will be a must-have requirement in the coming years.”

The 8x8 Open Communications Platform is the industry’s most complete portfolio of operate-from-anywhere enterprise communications. It uniquely brings together the essential digital workplace elements required, combining voice, team chat, meetings, and contact center solutions fueled by shared intelligent communications services like AI-driven expert routing and predictive analytics. The 8x8 Open Communications Platform accelerates digital transformation initiatives and strengthens business responsiveness and resilience by providing secure, scalable, and extensible capabilities that are required for organizations to create unique employee and customer experiences at scale. For more information, visit the 8x8 Open Communications Platform.

Red Hat Asia Pacific Partner Conference 2020 expects over 2,200 in attendance

 KUALA LUMPUR, Aug 19 -- Red Hat Inc, the world's leading provider of open source solutions has announced the Red Hat Asia Pacific Partner Conference 2020.

The event will be a fully virtual experience and expects the attendance of over 2,200 Red Hat partners, distributors, systems integrators, independent software vendors, original equipment manufacturers and solution providers.

According to a statement, the virtual conference will kick-off with a keynote presentation by Red Hat Asia Pacific's senior vice-president and general manager, Dirk-Peter van Leeuwen.

Themed ‘The Future is OPEN’, the event will feature keynotes, panel discussions and breakout sessions centred around open source technologies that can help accelerate the market’s recovery during the COVID-19 pandemic.

The conference provides a platform for partners to exchange ideas, engage in meaningful discussions, and network directly with Red Hat leaders and others in the partner ecosystem.

In addition to presentations from Red Hat executives and award-winning partners, the Red Hat Asia Pacific Partner Conference 2020 acts as a hub for new ideas, collaborative opportunities and a network for partners wanting to define the business of the future.

Other event highlights include the Red Hat Asia Pacific Partner Awards 2020, breakout sessions and tracks conducted by Red Hat experts on emerging technology, and panel discussion with experts on addressing new challenges in a changing market.

-- BERNAMA

Streamed video content dominates media and entertainment consumption in Asia-Pacific

KUALA LUMPUR, Aug 19 -- The ‘Brightcove Q2 2020 Global Video Index Entertainment and Media Edition’ has found that OTT streaming of entertainment content continued to dominate, even as governments began loosening stay-at-home restrictions.

Published by the world’s leading video technology platform, Brightcove Inc, the data suggests that consumers’ media consumption habits may be permanently shifting away from linear TV, cementing streaming as the go-to choice for entertainment viewing.

Brightcove’s Q2 2020 Global Video Index analyses hundreds of billions of recent data points from Brightcove’s customers globally to provide insights into how viewers are watching video content.

The Q2 data shows that consumption of news and entertainment content nearly doubled (40 per cent) from Q1 (23 per cent) – a significant finding, considering Q2 typically sees slower growth in video viewing compared to Q1.

Looking at the first half of 2020 compared to 2019, the number of views overall is up more than 30 per cent, according to a statement.

In addition, where consumers choose to view their content is also shifting. Connected TVs saw the most growth in Q2 (160 per cent year-over-year), indicating a resurgence in larger screens as the viewing medium of choice for entertainment.

Other notable findings that are specific to the Asia-Pacific region include: smartphones are the primary screen for video; Android-based smartphones continue to dominate the market; and consumers increasingly watch ultra-long-form content on mobile devices.

The Brightcove Q2 2020 Global Video Index Entertainment and Media Edition is available at https://www.brightcove.com/en/video-index.

-- BERNAMA

Galvanize named a Leader in Gartner Magic Quadrant for IT Risk Management

KUALA LUMPUR, Aug 19 -- Galvanize, the global leader in SaaS governance, risk, and compliance (GRC) software, has been positioned by Gartner as a Leader in the 2020 Gartner Magic Quadrant for IT Risk Management.

“Galvanize is proud to be recognised by Gartner as a Leader in IT Risk Management for the second year running, which we believe validates the value we continue to deliver for customers,” said Dan Zitting, chief product and strategy officer, Galvanize.

“Our HighBond platform is flexible and nimble enough to anticipate risk and respond in real time, while comprehensive enough to serve both growing organisations and larger enterprises.”

Galvanize’s HighBond platform offers end-to-end GRC solutions across IT security, risk management, compliance, and assurance. It streamlines collaboration across organisations, automates repetitive tasks and delivers best practices.

It provides leadership with visibility into the organisation’s risk posture while reducing the cost and effort required to demonstrate compliance.

HighBond combines easy deployment, fast adoption, unique robotic process automation and advanced data analytics capabilities for a scalable baseline solution, according to a statement.

The Gartner Magic Quadrant for IT Risk Management is an annual evaluation of the competitive landscape for the IT risk management technology market.

-- BERNAMA

DSG partners Bestat in building COVID-19 clinical trials

KUALA LUMPUR, Aug 19 -- DSG Inc, a global leader of eClinical software solutions and services for the life sciences industry, along with its CRO partner Bestat Pharmaservices Corp (Bestat), are building studies to support COVID-19 treatments and vaccines in Asia.

This includes a study now progressing to Phase III that evaluates a novel monoclonal antibody as a treatment to neutralise SARS-CoV-2 by binding to specific proteins found on the surface of the virus.

“We applaud Bestat and their team for efficiently using our eCaseLink platform and with their expertise, conducting effective trials and moving them closer to the finish line,” said Chief Executive Officer of DSG, Tony Varano.

DSG’s platform enables Bestat to rapidly build solutions for data collection, management and analysis, helping the clinical trials progress from Phase I to Phase III in a very efficient and accelerated manner by ensuring clean data with real-time data export and tools for analysis.

According to a statement, Bestat primarily leveraged the eCaseLink Designer module to build the studies in-house in just a few days, while maintaining the integrity for these demanding trials and timelines.

The eCaseLink Designer and EDC module helped create and manage the development of electronic clinical trial research questionnaires for the sponsors to effectively collect data from participating patients.

Due to the success of these trials, Bestat has contracted with DSG to utilise the Interactive Response Technology to manage Randomization and Drug Supply Management for the upcoming Phase III studies.

-- BERNAMA

Tuesday 18 August 2020

The Health Bank-Nanotronics Health, LLC, partnership to distribute non-invasive ventilator

KUALA LUMPUR, Aug 18 -- The Health Bank (THB) Global has announced the company’s partnering with Nanotronics Health, LLC, to distribute nHale™, a non-invasive ventilator, in the Middle East, North Africa and South Asia region for respiratory support during the COVID-19 pandemic.

According to a statement, to support non-invasive respiratory therapy in the region, THB will also train medical professionals to operate the device.

“In pursuit of finding a solution for managing COVID-19 symptoms through non-invasive methods, we have partnered with Nanotronics Health, LLC, for the sale and distribution of the nHale™,” said THB Global Head of Strategy, Zarmina Jafar.

“This partnership makes nHale™ accessible in the Middle East, North Africa, and South Asia region, benefiting patients and healthcare providers with an affordable, high-quality solution.”

Nanotronics Health, LLC, developed and designed nHale™ to assist spontaneously breathing adults suffering from COVID-19 disease.

It is intended for use in non-life-threatening situations, such as a patient in need of breathing assistance but not in need of invasive ventilatory support based on standard medical protocols.

THB is a tech-enabled global health management company offering individuals, families, and corporations a variety of virtual hospital services to support and manage their health and wellness.

-- BERNAMA

Friday 14 August 2020

MEDALLIA INVESTS IN CUSTOMER GROWTH ACROSS ASIA WITH LAUNCH OF SINGAPORE DATA CENTRE

 




SINGAPORE, Aug 12 (Bernama-BUSINESS WIRE) -- Medallia, Inc., the global leader in experience management today announced the launch of its Singapore data centre as it accelerates its investment across APAC to support customer growth. A global business and connectivity hub, Singapore is a priority market for Medallia.

“Medallia is investing across the APAC region, supporting expansion and helping our customers drive growth by understanding and managing customer, employee and citizen experiences,” said Gavin Selkirk, APAC vice president and general manager, Medallia. “The Singapore data centre plays an integral part in ensuring we deliver on the data security and regulatory requirements of businesses who are scaling up customer and employee experience programs. We already have customers using the infrastructure and it will become the default location for many of our Asian customers.”

The data centre will host all Medallia Experience Cloud™ Solutions, including VideoDigitalSpeechConversationsText Analytics and the company’s artificial intelligence product, Athena. A SaaS cloud platform with enterprise-grade security, Medallia owns and maintains all backend infrastructure ensuring reliability, uptime and operational capabilities match data centres around the world.

Medallia is excited to open its doors to customers and partners including large Singaporean native and international banks, world leading commercial real estate services businesses and other industry segments as Medallia continues its accelerated growth trajectory in Asia.

Medallia operates 10 data centres worldwide including Santa Clara, Seattle, Denver, Toronto, Montreal, Frankfurt, London, Amsterdam, Sydney and now Singapore.

AD-TECH COMPANY BUZZVIL TIGHTENS GRIP IN THE US, JAPAN, TAIWAN

 SEOUL, South Korea, Aug 14 (Bernama-BUSINESS WIRE) -- Buzzvil, a global leader of rewarded ads platform, announced that it launched the world’s first bubble-like ad inventory, Pop, to tighten its grip in the global ad-tech market, including the United States, Taiwan, and Japan.

The Softbank-backed company Buzzvil has more than 100 global publishers, including South Korea's three major mobile carriers and membership operators, such as OK Cashbag, L.Point, CJ ONE, Happy Point, Hana Members, Liiv Mate, as well as Japan’s largest railway company JRE and point operator Ponta. The company is also in talks with U.S. point operator AppKarma and Taiwan’s UUPON.

John Lee, CEO of the company, said, "Buzzvil has dominated the South Korean market with our SDK (software development kit) solutions. With our offices in the U.S., Taiwan, and Japan, we will now provide yet another innovative solution to optimize ad revenue for our global publishers.”

In June, Buzzvil introduced Pop to its enhanced lineup of marketing solutions. This bubble-like unit will act as a shortcut utility tool, allowing the app user to use certain features and consume content of the app right from the home screen. The unit also generates additional ad revenue for publishers by displaying rewarded ads. A patent for this unit has recently been filed.

Buzzvil will apply for patents on a number of machine learning-based technologies, including a dynamic ad system that displays rewarded ads only to valuable customers, and systems that identify fraudulent users so marketers can optimize advertising costs, eventually allowing publishers to see optimal returns.

Meanwhile, Buzzvil recently raised 20.5 billion Korean won (17 million USD) in series C from Mega-7 Club for its compelling reward-based ad tech that maximizes ad revenue for publishers. The Mega-7 Club, dubbed as South Korea’s version of Softbank Vision Fund, consists of returning investors LB Investments, Company K Partners and new investors SBI Investments, Korea Development Bank and Shinhan Bank.

The deal follows the fast-growing company’s series B in 2015 from LB Investments and Company K Partners, alongside other investors, and series A from Softbank Ventures Asia in 2014.

View source version on businesswire.com: 
https://www.businesswire.com/news/home/20200813005858/en/

Contact

Buzzvil
Euna Lee +82-70-4632-0802
lenny.lee@buzzvil.com

Source : Buzzvil

Thursday 13 August 2020

Jefferies seals co-brand agreement with Regis Partners for Philippine cash equities business

KUALA LUMPUR, Aug 11 -- Jefferies Hong Kong Limited has established a co-brand agreement with Regis Partners Inc for the cash equities business in the Philippines. 

Under the agreement, Jefferies will distribute equity research on companies in the Philippines on a co-branded basis to its global client base, while Regis Partners will be the main platform to provide local equity broking services to Jefferies.

Regis Partners Inc (formerly Deutsche Regis Partners Inc) is one of the largest equity brokerage houses in the Philippine Stock Exchange. Its country-based team offers research, sales, corporate access and trading, and execution services to global and local institutional clients.

The partnership with Regis enhances Jefferies’ growing equities franchise in Asia and is another step in Jefferies’ long-term investment in the region, according to a statement.

Over the last several years, Jefferies has significantly expanded its business in the region, adding approximately 200 Jefferies employees over the last two years to better serve its global institutional client base.

“We are pleased to join forces with Regis Partners Inc in our commitment to continuously improve and expand Jefferies’ longstanding equity research, sales and trading business with an emphasis on serving the needs of our global investor client base,” said Jefferies Asia President, Murray Wilson.

Jefferies has similar agreements with several firms throughout Asia, including Indonesia’s Mandiri Sekuritas, Malaysia’s KAF Securities, South Korea’s Mirae Asset Daewoo, Sri Lanka’s JB Securities and Taiwan’s Fubon Securities.

Jefferies Group LLC is the largest independent, global, full-service investment banking firm headquartered in the US. It is a leader in providing insight, expertise and execution to investors, companies and governments.

-- BERNAMA

Wednesday 12 August 2020

Northern Trust, BondEvalue complete world's first blockchain-based bond trade

KUALA LUMPUR, Aug 12 -- Northern Trust and BondEvalue have completed the first trade of a fractionalised blockchain-based bond known as BondbloX.

This follows the two parties having established a partnership last year, to deliver integrated asset servicing and digital solutions for fractional ownership of fixed income bonds operating from the Monetary Authority of Singapore’s Sandbox Express.

According to a statement, BondbloX was executed on BondEvalue’s platform with Northern Trust as the exclusive asset servicing provider.

Northern Trust is providing securities services for the wholesale bonds and will support receipt of investments and payments of redemptions for the platform in a wide array of currencies.

In what is believed to be a first for the industry, Northern Trust has built the market leading capability to communicate cash and securities settlement, reporting directly to BondEvalue’s distributed ledger technology (DLT) platform via an application programming interface.

“An additional benefit of fractionalised ownership of digital assets is the ability to open up institutional bond markets to more investor types – this is a positive step forward for broadening financial inclusion,” said Northern Trust global head of Market Advocacy & Innovation Research, Justin Chapman.

Meanwhile, BondEvalue founder, Rahul Banerjee said its platform was greatly assisted by Northern Trust, which not only brings the confidence of safe keeping and settlement, but advanced understanding of the transformative potential of DLT.

-- BERNAMA

P97 Networks to drive ExxonMobil affiliate mobile commerce across New Zealand

KUALA LUMPUR, Aug 12 -- P97 Networks Inc has been selected by Mobil Oil New Zealand Limited, an affiliate of ExxonMobil Asia Pacific Pte Ltd to enable mobile payments across its Mobil-branded retail network in New Zealand.

According to a statement, ExxonMobil Asia Pacific is the downstream and chemical business hub for the region with over US$15 billion of assets under affiliate management. (US$1 = RM4.195)

Houston-based P97 Networks is a leader in cloud-based mobile commerce, in-vehicle payments and frictionless digital marketing solutions.

P97’s integrated mobile commerce solution has been enabled at over 170 Mobil Service Stations in New Zealand, its first market for an ExxonMobil affiliate in Asia Pacific, with the platform encompassing secure cloud payments, the Mobil Smiles Driver Rewards programme and digital marketing.

“By going mobile, ExxonMobil further strengthens its position in a highly competitive region and creates experiences that drive greater consumer loyalty,” said P97 Managing Director, Asia Pacific, Brad Jones.

“We chose P97 because they have proven their ability to deliver high levels of services at scale via their mobile commerce and digital marketing platform,” said Mobil Oil New Zealand Card Loyalty Payments Manager, Paul Clausen.

P97 provides a cloud-based mobile commerce and digital marketing platform that connects shoppers to retail fuel, convenience, quick-serve restaurants, and other merchants by enabling payments and omni-channel offers through any mobile device or connected car.

More details at www.p97.com.

-- BERNAMA

Guotai Junan International 2020 interim results record second highest revenue in history

 KUALA LUMPUR, Aug 11 -- Guotai Junan International Holdings Limited (the Group or the Company) has announced its unaudited 2020 interim results for the six months ended June 30 (the Period).

 During the Period, COVID-19 pandemic caused tough challenges to the global economy and inevitably, hit Hong Kong’s business environment. Nonetheless, the Company still maintained stable and resilient results. 

 

Based on a statement, with the Group's enhanced anti-risk capability, its revenue achieved second highest history amount of HK$1,798 million (HK$100 = RM54.194)

Profit attributable to shareholders dropped by five per cent Year-on-Year (YoY) to HK$606 million while it increased by 136 per cent half-on-half compared to the second half last year.

Total costs reduced by 31 per cent YoY to HK$1,096 million, among which impairment provision decreased by 93 per cent YoY to HK$38.37 million.

On the other hand, the Board of Directors declared an interim dividend of HK$0.034 per share, with the payout ratio increasing four percentage points to 54 per cent.
 

As of June-end, cash and cash equivalents rose by 49 per cent YoY to HK$6,990 million and total assets under management of clients reached HK$151 billion, which was comparable to that at the 2019-end.

Loans and financing balance surged by 28 per cent to HK$14,987 million during the Period. More details on the results at http://www.gtjai.com

-- BERNAMA

UNIPHORE'S CONVERSATIONAL SERVICE AUTOMATION PLATFORM TO BE LEVERAGED FOR WNS' EXPIRIUS

 SINGAPORE & PALO ALTO, Calif., Aug 12 (Bernama-BUSINESS WIRE) -- Uniphore, an early leader in Conversational Service Automation, today announced that it will be providing its advanced conversational service automation platform to WNS, a leading Business Process Management (BPM) company, for its recently-launched digital CX Solution, EXPIRIUS.

WNS will leverage Uniphore’s AI and automation capabilities to offer unique digital Customer Experience (CX) solutions integrating human-assisted design and domain expertise through EXPIRIUS.

“The message coming in from customers is loud and clear. They want better experiences. Yet, current economic and societal challenges are preventing organizations from meeting those demands in a cost-effective manner,” said Umesh Sachdev, CEO and co-founder of Uniphore. “WNS’ global expertise and their new CX solution, combined with our AI and Automation-driven technology platform can truly transform the industry.”

“It is our constant endeavour to understand our customer’s domain and co-create impactful solutions that can transform their businesses with agility and excellence. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network,” said Keshav Murugesh, Group CEO, WNS. “We will be able to further strengthen our customer service capabilities with Uniphore’s offerings and deliver exceptional experiences to clients,” he added.

WNS will be able to accelerate customer response management, automate processes that will optimize efficiencies and reduce costs while enhancing customer experience by utilizing Uniphore’s Real Intent™ solutions.

“In today’s world, customer support needs are constantly evolving and new levels of capability and technology are required for success,” said Jafar Syed, Chief Growth Officer for Uniphore. “This strategic partnership with WNS brings the benefits of their global expertise and our industry-leading technical capabilities that will ultimately help drive business transformation by delivering new customer experiences.”

About Uniphore:

Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. We make it possible for every voice, on every call, to be truly heard.

Uniphore delivers innovative solutions across a flexible platform to enable organizations to provide a better customer experience. This includes intelligent conversational self-service, real-time conversational analytics, versatile agent co-piloting, intent detection, agent coaching, quality assurance, regulatory compliance, and automated after call work. With Conversational Service Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies.

For more information, please visit www.uniphore.com and connect with us on LinkedIn and Twitter 

View source version on businesswire.com: 
https://www.businesswire.com/news/home/20200812005284/en/

Contact

India / Asia Pacific:
Nawaz Mohammed, Uniphore,
+91 9980251596
nawaz@uniphore.com

US
Rob Barlow, Uniphore
Mobile: 408.221.1561
robert@uniphore.com

Source : Uniphore