New BroadSoft Hospitality features integrated into UC-One Connect allow hotels to access, respond to and act on guest requests in real-time, no matter where they are on the property
PHOENIX, Oct 23 (Bernama-GLOBE NEWSWIRE) -- BroadSoft, Inc. (NASDAQ:BSFT), a global market share leader in cloud business software for unified communication as a service (UCaaS), and provider of collaboration and contact center as a service (CCaaS), today announced new UC-One mobile features for the BroadSoft Hospitality solution. The new features provide hotels with the ability to control the guest experience at any time from the UC-One mobile client.
A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/1fcfab75-3ddf-4c39-93f1-7c3e74458115
This new offering is a continuation of ongoing efforts by BroadSoft to help hotels deliver a greater level of experience to their guests. The mobile integration allows front desk hotel staff to move throughout the property while still being able to access, respond to and act on guest requests in real-time. Not only can hotel employees now provide an improved level of guest satisfaction and responsiveness, hoteliers can reduce costs by eliminating outdated devices they’ve traditionally been required to move around the property, such as two-way radios and walkie-talkies. The UC-One mobile client provides employees all of this access via smartphones, and integrates communications and collaboration into everyday business processes and workstreams.
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