Partnership poises both companies to meet the rapid growth of call center industry in the region
VANCOUVER, Wash., June 4 (Bernama-GLOBE NEWSWIRE) -- Cyber Acoustics, a leading manufacturer of reliable and affordable computer peripherals used in schools, businesses, contact centers, and homes, today announced a strategic partnership with ES Connect, a distributor providing tailored business solutions to clients spanning industries. Together Cyber Acoustics and ES Connect will meet the needs of Malaysia's commercial business marketplace, delivering competitive and leading-edge technology solutions to the region’s rapidly growing call center industry.
“ES Connect is the perfect partner for us as they bring a wealth of experience in telecommunications and have a strong reputation for outstanding customer service,” said Steve Erickson, COO at Cyber Acoustics. “Their reach and expertise allow us to support global customers with call centers in Malaysia while ensuring both our companies are successfully poised for the growth of the call center industry in the country.”
Working collaboratively on technology and design with some of the world’s largest business process outsourcing (BPOs) companies, Cyber Acoustics has developed a suite of solutions tailored to solve some of the industry’s biggest pain points, including loud work environments and outdated agent training systems.
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