KUALA LUMPUR, June 3 (Bernama) -- Expereo, a managed Network as a Service provider, stated that enterprise artificial intelligence (AI) spending is rising rapidly as organisations race to deploy the technology faster than they can assess its effectiveness.
According to the latest IDC InfoBrief commissioned by Expereo, about 70 per cent of organisations are investing in AI, driven by its potential and concerns about falling behind competitors, although many continue to lag in disciplined return on investment (ROI) evaluation.
In a statement, Expereo said one in five organisations (20 per cent) admitted they were investing aggressively in AI with limited evaluation, largely due to fears of being left behind.
Based on a survey of 800 technology leaders across Europe, the United States and Asia Pacific (APAC), the report found that AI has become one of the world's top technology investment priorities, with 51 per cent of organisations saying they plan to prioritise AI or machine learning over the next 12 months.
However, returns have yet to match expectations. Only 19 per cent of organisations surveyed said their AI implementations had exceeded expectations, while just five per cent reported significantly exceeding them.
The most frequently cited reasons for underperformance were inadequate or poor-quality training data (51 per cent), higher-than-expected costs or failure to achieve ROI (47 per cent), and AI systems not performing as expected (46 per cent).
The report also highlighted a network and infrastructure readiness gap. Among organisations whose AI implementations failed to meet expectations, 26 per cent cited inadequate network or connectivity performance as a contributing factor. Looking ahead, 54 per cent said they would require more flexible and scalable networks to thrive in an AI-driven environment.
The pressure to invest is most pronounced in APAC, where 37 per cent of organisations admitted investing aggressively in AI due to fears of being left behind, nearly double the global average and significantly higher than the United States (10 per cent) and Europe (13 per cent).
APAC also leads in AI adoption, with 35 per cent of organisations reporting extensive AI use across their operations, compared with a global average of 25 per cent.
The survey also found growing concerns over the long-term risks of AI investment. Some 54 per cent of technology leaders cited new security risks as a significant future threat, while 39 per cent expressed concern about losing visibility over AI-related costs and ROI once the technology becomes embedded across the business.
-- BERNAMA
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