KUALA LUMPUR, June 24
(Bernama) -- Malaysia is to formulate a new service delivery model that will
enable the government to reform and be more cost-effective and better equipped
to meet the demands and expectations of the people up to 2020 and beyond.
Minister in the Prime Minister's Department
Datuk Joseph Entulu Belaun said the government planned to adopt recognised
service delivery standards which would be monitored by accredited officers of
the respective government agencies via a self-evaluation process.
--BERNAMA
Minister in the Prime Minister's Department Datuk Joseph Entulu Belaun said the government planned to adopt recognised service delivery standards which would be monitored by accredited officers of the respective government agencies via a self-evaluation process.
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