• Aspect recognized for best
meeting the future needs of customers, being first to market with new,
innovative Workforce Optimization (WFO) solutions
• Agent engagement and
empowerment found in workforce chatbot Mila, and Aspect EQ Workforce
Optimization design, highlighted as market differentiators
SINGAPORE & KUALA
LUMPUR, Malaysia, Sept 6 (Bernama-BUSINESS WIRE) -- Aspect Software, a leading
provider of fully-integrated consumer engagement, workforce optimization, and
self-service solutions, today announced that it has been awarded the 2016
Global Company of the Year Award in the Workforce Optimization Industry by
Frost & Sullivan. The Frost & Sullivan Global Company of the Year Award
requires a company to demonstrate excellence in growth, innovation, and
leadership.
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