Advanced technology from Uniphore combined with decades of exceptional customer service know-how from Sitel Group will deliver new CX capabilities for global brands
PALO ALTO, Calif. & MIAMI, May 29 (Bernama-BUSINESS WIRE) -- Uniphore, an early market leader in the Conversational Service Automation (CSA) space, and Sitel Group, a leading global customer experience (CX) management provider that delivers more than 3.5 million customer experiences every day, today announced they have partnered to combine Sitel Group’s breadth of industry experience and customer-centric approach with Uniphore’s world-class Automation and Artificial Intelligence (AI) CSA platform to transform the customer experience and enable tailored and powerful solutions for Sitel Group’s customers around the globe.
SITEL GROUP, UNIPHORE PARTNER TO TRANSFORM THE CUSTOMER EXPERIENCE INDUSTRY THROUGH AI AND AUTOMATION
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